I had a call from support today regarding some work issues that my incompetent brain couldn't solve. Well i got the reply yesterday actually but everything was through email, so nothing big there until of course i actually replied the mail and then i received a phone call from an anonymous number nevertheless. To be honest i didn't really want to answer the call in the first place thinking that this might be some funny phone call, but i thought then 'hey what the hell, if i don't want to speak to the person i could always say i'm busy right'. And so when i picked up i was surprise to hear a girls voice, and a rather cute voice too i might add. The best part was it was a call from the support that was corresponding to my 'distress' signal...lol.
Initially when i got the reply through mail i thought that i was dealing with a guy, i knew the support was coming from China and i didn't really like the idea since i might have real problems trying to communicate with the person. Well i'm not saying that they can't speak but i'm more worried about the accent and that would result in repeating ourselves over and over again and that would really prove to be time consuming. But i think today was pretty ok since i actually manage to understand what the support was trying to say so its all good. She was kinda cute too cause she was trying so hard to explain to me the solution to my problems and all, and i could tell that she was really having a hard time.
And for your information i didn't see how she looks like and neither do i intend to, but after today i think any bad things i have to say about speaking with chinese support well i'll take it all back because they are really good. My problems was instantly solve after that phone call, yup thats right by listening to her advice on how to solve my problem i actually manage to work things out and everything is progressing smoothly. As a matter of fact i had a few colleagues who had similar experiences with China's support and they really do things fast and they're very good at what they do too...seriously i'm impressed (Although it doesn't really take that much to impress me). The one thing i felt funny talking to that support girl though was that her name is similar to one of my buddies name so that was kinda of a turn off. For those of you who are curious to know which of my buddy...well all i say is he's the 'Rain Maker' Lol!!!!
Initially when i got the reply through mail i thought that i was dealing with a guy, i knew the support was coming from China and i didn't really like the idea since i might have real problems trying to communicate with the person. Well i'm not saying that they can't speak but i'm more worried about the accent and that would result in repeating ourselves over and over again and that would really prove to be time consuming. But i think today was pretty ok since i actually manage to understand what the support was trying to say so its all good. She was kinda cute too cause she was trying so hard to explain to me the solution to my problems and all, and i could tell that she was really having a hard time.
And for your information i didn't see how she looks like and neither do i intend to, but after today i think any bad things i have to say about speaking with chinese support well i'll take it all back because they are really good. My problems was instantly solve after that phone call, yup thats right by listening to her advice on how to solve my problem i actually manage to work things out and everything is progressing smoothly. As a matter of fact i had a few colleagues who had similar experiences with China's support and they really do things fast and they're very good at what they do too...seriously i'm impressed (Although it doesn't really take that much to impress me). The one thing i felt funny talking to that support girl though was that her name is similar to one of my buddies name so that was kinda of a turn off. For those of you who are curious to know which of my buddy...well all i say is he's the 'Rain Maker' Lol!!!!
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